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Corporate Responsibility Report 2010

Capital Shopping Centres Group PLC is a business founded on people and places. ‘Partnerships’ are important and the key ‘partnership’ is the highly visible relationship between our wide-ranging CR engagement and the primary needs of our business.

Create at The Harlequin

Our ninth Corporate Responsibility (CR) report contains information on the full range of CR initiatives carried on throughout the Capital Shopping Centres Group and should be read in conjunction with the 2010 Annual Report for detailed information on how the Group addresses corporate governance including information on compliance with the Combined Code on Corporate Governance.

Our report covers activities for the year to 31 December 2010. We have brought data in line with the statutory reporting period. Previously, we have reported shopping centre statistical information for the 12 months to 30 September annually, but improved collection and analysis enables us to provide data for the corporate financial year. Where necessary we have restated 2009 figures for the purposes of comparison. In compiling this report, we have informally applied best practice guidance, including that from the Global Reporting Initiative (GRI-G3), Association of British Insurers (ABI), Department of the Environment, Food and Rural Affairs (DEFRA), DECC (Department of Energy & Climate Change) and Business in the Community (BitC). This report and all KPIs associated with it are subject to external verification by Bureau Veritas.

Carbon reduction

Carbon Trust Standard

Environment

CSC takes environmental issues seriously in the management and planning of its business operations. Our thorough and on-going approach to carbon and energy management has been acknowledged by the award of the Carbon Trust Standard certification.

Go to the Environment section.

Community engagement

City Academy Norwich

People

2010 saw the successful launch of the annual Chairman’s CR Prize which was competed for by all directly managed centres. The top prize in the launch year was won by Chapelfield. The full range and depth of CSC’s community engagement projects was highlighted by our achievement of the BitC CommunityMark. Only 38 organisations have managed to gain the CommunityMark to date.See the case study.

Green partnerships

BTCV logo

Community

Our CR policy encompasses community engagement and environmental awareness taken together. The launch of our second Green Gym, at Watford; a partnership between The Harlequin, Watford Council and BTCV underlines our continuing commitment to this ‘joined up’ approach.

See the case study

Highlights

  • CSC achieves BitC CommunityMark
  • Partnerships with major organisations to deliver local initiatives
  • 2 new community partners in 2010
  • £1,884,000 community support
  • Successful launch of Watford Green Gym
  • Innovative CSC Health & Safety Calendar launched
  • Greenhouse gas emissions reduced by 2% at our UK shopping centres
  • CSC achieves Carbon Trust Standard certification
  • Travel Plans completed for all directly managed centres
  • Funded and contributed to design of new Thurrock Council Cycle Map
  • Increased recycling rates at directly managed UK centres - up from 56% to 71%
  • 3,750 hours of staff time spent on local community activities

Contact

We would welcome your feedback on our CR report.

Please send your comments to:

Alexander Nicoll

Director of Corporate Responsibility

Capital Shopping Centres Group PLC

40 Broadway

London SW1H 0BT

Telephone: +44 (0)20 7887 4220

Email: feedback@capshop.co.uk

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